Retail Shopping Centre Security Services
Retail Shopping Centre Security is a core Bay Security activity involving a great deal of quality leadership and management.
Bay Security have good experience of setting up and managing retail shopping centre contacts – from the tendering process through to starting, re-training security officers and installing innovations and working practice.
Each site we manage is different and we have to adapt to the needs and demands of each shopping centre’s management, meaning that although our core responsibilities remain the same, the methods we apply to achieve our goals can vary immensely. Flexibility is key, listening and taking on board the requirements of our clients is key and ensuring our security officers, cleaning and maintenance staff are fully aware of what is expected of them is key.Retail Shopping centre Security is a demanding task and competition in this particular sector is strong; standards often unbelievably high.
All Bay staffs, whether employed as cleaners, maintenance or security officers within a shopping Centre environment realize they are the people that shoppers and visitors to the centre’s see the most, and that excellent customer service and interaction with the general public provides a positive first impression and real benefit to shopping centre management.
Our officers are thought of as an integral part of our shopping centres, and aside from a visual security presence and an extended customer service representative, our officers provide valuable information for use by centre management seeking to enhance the visitor experience.